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During the pandemic COVID-19 National Emergency:

We will be happy to schedule you via a telemedicine appointment and provide instructions. We will be scheduling telemedicine appointments via our HIPAA compliant integrated EMR software and payments can be made via Payment Portal online.

All patients unable to come in person, can schedule a telemedicine appointment. The patient must send email to office@pna-pc.com and instructions and any invoice -i.e. for copayments etc will be sent to the email provided.

A TELEMEDICINE appointment connects you directly to your physician with real-time video and audio support. An email invitation with a link will be sent just prior to your appointment. You can use any smart phone- iPhones and Android supported- or a computer with a camera and a Wi-Fi connection. You click on the link and an automatic window will open up bringing your into the examination room to meet with your physician at the time of the appointment.

You will be sent an invitation via email or text with the link to the Telemedicine appointment.

Currently, we are scheduling telemedicine appointments throughout the week including weekends as needed during this National Emergency.

We do ask that you send us the following in writing sent to us from current patients to  office@pna-pc.com

  1. Temperature, Height and Weight of the patient at time of appointment
  2. Name pharmacy, address and phone number for any electronic refills in advance of appointment.
  3. Names of all medications that we provide that they are requesting refills of during the appointment so that they can be electronically transmitted.
  4. Any questions or concerns they want to cover during their visit would also be helpful.

All appointments will be scheduled in a minimum 30 minutes blocks and invites to the appointment are sent to the email and smart phone numebr that you have provided.

We now use a payment portal for all payments. Please see our payment page. You may register for 'green' online statements via this portal. You will need your statement ID and patient account information to access this feature. 

New patient appointments via telemedicine will require a detailed intake and will require a minimum of 1 hour time blocks. Forms will be sent in advance of the appointment and will need to be completed prior to scheduling. We use Adobe Sign and our secure Patient Portal for form completion.

Patients must have access to a computer or tablet or other web-enabled device with an WI-FI internet connection and camera or a smart phone with internet connection and camera. These are all video telemedicine meetings so the patients will see the doctor and the doctor will see the patients.